Testimonials

…their communication and time-keeping made a refreshing change.

Dear Brian,
Home alarm system annual service
I received a letter a couple of weeks ago informing me that my home alarm system was due for its annual service. There had been a number of break-ins in my street over the last few months and I 100% believe the presence of my alarm is what has kept my home safe from thieves, so I promptly called them to book my service as I wanted to ensure my alarm was in full working order.
The day of my service, Brian called me so I knew he was on his way and when he arrived, he explained what he was going to do. I explained that the alarm had gone off unexpectedly a couple of times in the previous weeks. Brian looked into this and determined that it was due to a spider’s web over one of the sensors. Apparently, when a spider goes in front of the sensor, it looks the size of an adult, and so triggers the alarm. After doing a proper job of my dusting for me, Brian got work testing the alarm and sensors.
As with my original alarm quote and fitting, the service I received from Henry Gates Security Systems was efficient and helpful, I knew what was happening when and they kept to their schedule, never letting me down. When I had my alarm originally fitted, I was having a lot of other work done on the house and their communication and time-keeping made a refreshing change and it was good to see that this had not changed two years later.
I am happy in the knowledge that my alarm continues to work as it should, keeping my home, family and valuables safe. I would not hesitate to recommend Henry Gates Security Systems to anyone wanting to secure their homes and workplace.

Thank you!
Kirsty Rogers

Kirsty Rogers

Copywriter

Thanks to Brian who was prompt and professional, understood the situation and progressed….

Dear Brian,
Thank you very much for attending our property recently.
We had an integrated system installed in our property when extensive renovation works were carried out a few years ago. In truth the alarm has only been used three times as it kept going off.
We were using a company based in Essex and unfortunately due to their location it was always a timely affair to call them out.
Thanks to Brian who was prompt and professional, understood the situation and progressed to find out more about the solution we had in place. In no time at all he was back over resetting the system and reconnecting it to Herts Police and making a few handy changes.
Bernice-routemasterhireThe result of this work was then a routine service contract with Henry Gates Security, which hopefully we will never have to use.
I would have no hesitation in recommending the service of Brian and his company Henry Gates Security to neighbours, friends, relatives and work colleagues.
Once again many thanks for your swift response.
Regards
Ross & Bernice Osborne

Ross & Bernice Osborne

Knebworth

The installation was fast and very efficient with little impact on our tenants…

Dear Brian,
CCTV Installation at Highstone Business Centre
We write to thank you for the efficient installation of the CCTV system at Highstone House.
The installation was fast and very efficient with little impact on our tenants.
During a recent legal issue that occurred in relation to a tenant in our Serviced Offices we were able to retrieve high-definition images dating back over a three month period. Mike-BishopThis enabled us to help the authorities fully with their investigations.
We would have no hesitation whatsoever in recommending your company for any security needs.
Thank you once again.
Yours sincerely
Mike Bishop.

Mike Bishop

Highstone Business Centre

I could not be happier with the service I received from the start of the process to the end.

After talking about investing in an alarm system for about two years, a spate of break-ins and attempted break-ins in the area pushed us along to get some quotes and get the ball moving. We decided to go with Henry Gates for a number of reasons – their quote was competitive, their customer service was great and the quote arrived when they said it would.

I could not be happier with the service I received from the start of the process to the end. After calling me a couple of weeks before my alarm was due to be fitted to say they could fit me in earlier (a relief as we were going away), Brian turned up on time, eager to make my family home more secure. He introduced himself, told me what he would be doing and why, showed me the equipment and explained why they use the type they did. I was confident he was an expert in his field and I was happy to get on with my daily routine and let him get on with it. He finished when he said he would and showed me how to use the keypad etc., even calling his supplier to check about the brightness of the one in the bedroom. Had I not known the alarm had been fitted that day, I would have been none the wiser – the house was exactly as I’d left it, there was no mess, dust and anything Brian had to move was put back in its place.

I can’t stress highly enough how much I would recommend the team at Henry Gates, I would most definitely use them again.

Kirsty Rodgers

Copywriter,
Watford,
Hertfordshire

I wanted to let you know how impressed I and the TaxAssist team have been…

Dear Brian,
I wanted to let you know how impressed I and the TaxAssist team have been with your service.
In setting up our new Radlett office we needed a prominent and accessible security system. We were impressed with your knowledge of the latest security technology and the quick and easy installation of the new system.
We will be delighted to recommend your services to clients and friends.Mike-Melling-testimonial
Thank you
Sincerely

Mike Melling

TaxAssist Accountants

Gillian Brown

Harpenden Injury Clinic

His knowledge instilled confidence in me

When Brian talked about protecting your biggest asset, your house, with an alarm system it dawned on me that this was a good idea and it was worth the investment. After speaking to Brian and talking through the alarm system he recommended his knowledge instilled confidence in me. Brian took into consideration the best way to fit the system and Gillian-Brownsensors based on how we use the home. The system is really easy to use and Brian explained everything very well.
I would definitely recommend his company to family and friends.

His price was brilliant and the work he did was second to none.

Brian recently fitted an alarm system for me. His price was brilliant and the work he did was second to none. He advised me on all aspects of my home security, including a monitored alarm and smoke alarms giving me a complete home and work integrated system. I cannot recommend Gates Security systems enough, more than anything Brian has given me peace of mind for my family and I.

Barry-jacobs-testimonial

Barry Jacobs

The Handmade Jewellery Company

Your advice was excellent on what system to install and where to put the zones

We should like to say a big thank you very much for the superb service that you provided installing an alarm at our house. One of our friends was recently burgled and did not have an alarm. As both my wife and I are out at work during the day, we considered the installation of an alarm a really good deterrent to would be thieves so that we did not also end up as a statistic. Your advice was excellent on what system to install and where to put the zones. As a result we can be confident that our house is now secure. Thankfully, the system is really easy to use and understand Guy-Keen-220with the provision of key fobs to activate and de-activate the alarm.
Thank you very much for a job well done. We will have no hesitation in recommending you in the future.

Guy Keen

Mail Boxes Etc.

Thank you for doing such a good job

I just wanted to say thank you for doing such a good job installing a new alarm in my home.
I have to say that you made it easy for me, you were there when you said you would be, were courteous, clean and tidy, and gave me a full explanation on how to use the alarm.
You were happy to give advice and help even when you received a call from me late one evening when my wife decided to show the children how the alarm worked and set it off and woke the whole street. I banned her from the keypad and she now uses the simple key fob to turn on and off, it could not be easier to use.
I would not hesitate to recommend you to others.

Terry Howard

T H Carpentry Services

I would have no hesitiation in recommending your company

Thank you very much for checking out my burglar alarm system recently and for upgrading the system. As you know I have not been very diligent about using the system because of the problems caused by having a cat and a dog. You came out promptly to have a look at the system and advised me to upgrade the sensors to PIR sensors which you promptly and efficiently fitted for me leaving me no mess to clear up when I returned from work.
I would have no hesitation in recommending your company.Jane-Joseph

Jane Joseph

Neves Solicitors

You supplied an absolute and fantastic product, at a cheaper price than expected and in an
extremely fast time frame.

This testimonial is for all the staff at Henry Gates Security Services and to thank them for the expert service they has provided to my family.
Our property lies in the corner of a cul-de-sac, and recently while out at work some bits and pieces were stolen from outside the house.
Now normally I would not have worried too much but as this type of incident has occurred in the area a few times my wife Debbie insisted I do something about it.
I approached Brian Gates regarding this problem and he suggested we invest in a good CCTV unit and that would give us some piece of mind.
Now I was expecting the usual massive wall mounted camera blighting properties that usually have this type of outfit, but Brian assured me that it is one they use all the time and is quite small.
True to his word, he arrived when he said he would, exchanged one camera for the other and hey presto we had night vision capability. My wife and I now feel more secure and this is down to the expert advice and service of all at Henry Gates Security Services.
You supplied an absolute and fantastic product, at a cheaper price than expected and in an extremely fast time frame. So it is with great gratitude and thanks from both Debbie and myself on the superb service everyone at Henry Gates Security Services have provided, and will be recommending your company to everyone.

Michael Coe

T & C Builders

 

George Theodosiou

Bond Partners LLP

The service that I received from the outset was extremely friendly and
professional.

Initially I had a long chat with Brian’s mother who gave me an insight into the level of service that I would be receiving and how the process works.
I was subsequently visited by Brian’s father who assessed the house and gave me very practical security tips and hints over and above the security that the alarm would provide. Brian’s enthusiasm and passion is clear for us to see every week which is a rare quality outside of this room.
The alarm fitting was seamless, efficient, no mess left and the alarm talks to me… I love it! The whole experience was very professional and overwhelmingly friendly and Henry Gates & Son Ltd embodies all the qualities of a family business. I am very comfortable promoting Henry Gates & Son Ltd.

The service that I am now getting is saving me £250 per year.

Martin and Brian Gates have just installed a new alarm system on my house for me, and I am absolutely delighted with the alarm itself and also the excellent service and advice that they both offered me.
I had previously had an alarm with a well know national company that I had not been bothering to use, as it was so complicated to use that I was afraid of it. I also have pets who would set off the alarm if they were in the wrong room. I was still paying a monthly payment for this and I had actually been burgled twice since the alarm was installed.
Martin and Brian advised me on pet detectors that mean that my cat can now roam round the house without ever triggering anything. The system itself is so easy that I can deal with it confidently and even my 2 adult lodgers can handle it when they come home in the early hours and are not totally sober.
Everything was explained to me in very simple terms, so that I understood what the installation options were, and the instructions on how to use it couldn’t be clearer. The service that I am now getting is saving me £250 per year, and I have complete peace of mind knowing that the alarm is actually being set. They also explained to me that the previous alarm could have been disabled by a burglar very easily, and was actually not even compliant with industry regulations. And it was all installed very quickly, with no mess and no disruption. Thank you Henry Gates & Sons – I know I am in good hands and can sleep at night.

Pat Cooper

Being well, Enfield, Middlesex

This solution resulted in a very happy customer

They recently took on quite a challenge in cutting a duplicate key for a safe that was around 100 years old, with hand built lock and it proved to be quite a challenge. Despite this, they did not give up and, in the end, came up with what was in effect a tailor made key for the safe and this solution resulted in a very happy customer! Thank you Brian and Martin for all your hard work – this one Associates did not defeat you.

Norma-Morris-220

Norma Morris

Curwens Solicitors

Thank you Brian for providing a great service, with good advice and saving us £300

Our existing alarm system was out of date, giving us false alarms, and consequently lead to the loss of police response. The alarm company maintaining the system wanted over £1000 to upgrade it.
I contacted Brian who promptly came down to the shop, gave us advice on using a different dialing system for our police connection and a quote to upgrade the system for £700.
Thanks to Henry Gates, we are now reconnected to the police response ‘Redcare System’, and have an up-to-date alarm system where we just wave a fob in front at the keypad, we don’t even have to key a code in to set it.
Thank you Brain for providing a great service, with good advice and saving us £300; I would not hesitate to recommend Henry Gates to anyone- Master Locksmith and Alarm Engineers indeed.

Franco Malena

FM Electrical Services

 

…I was recently burgled and once the alarm was installed I felt much more secure both when out at work and at night.

Dear Brian,
I just wanted to thank you for installing my alarm system, something I should have done a long time ago. As you are well aware I was recently burgled and once the alarm was installed I felt much more secure both when out at work and at night, when I did activate the night mode.
The alarm was quickly installed and is easy to use with either a number or key fob (you could say idiot proof). It is also reassuring to know that you are on the end of the phone should there be a problem.
It does seem to be a truism that it is never too soon to have an alarm but sometimes too late.
I am very happy to refer Henry Gates Security Services to friends, Colleagues and customers.Debbie-Sutherland
Regards,
Debbie Sutherland.

Debbie Sutherland

Changing Views

Your knowledge and experience are very evident which is shown by the comments and extra business given by one of my clients….

Dear Brian,
I wanted to say a big thank you for completing the alarm installation at my home recently. Not only did it go smoothly and very quickly, but to date there have been no early morning wake up calls for me or my neighbourhood.
Your knowledge and experience are very evident which is shown by the comments and extra business given by one of my clients in Chesham who had her new warehouse and home alarmed by you.
I would have no hesitation in referring friends, clients and colleagues to you so they can benefit from protecting their families and valuables.
Many thanks,
John Pratten.

John Pratten

Corsolv Ltd.

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